Skip to content
ABOUT US

Your flight. Our care.

Local support for passengers flying to and from Serbia.

Illustrative photo of an office

Support in your language, from the first check to the next step.

Letkasni.rs helps passengers check whether they can claim compensation and prepare their case. We review the circumstances of the specific flight and the documents it needs.

The service is provided by VGA EU CONSULTING DOO NIŠ. How each case is handled is set out in the contract and the general terms of business.

Read the terms of business →

Why do passengers choose Letkasni.rs?

Your case deserves someone who understands both the passenger and the local procedures.

Serbia is our focus

We specialise in flights to and from Serbia. We know the local procedures and how claims get resolved.

Support in your language

You talk to people who know your case. You get clear answers to your questions.

Your case in expert hands

A lawyer determines whether there are grounds for compensation. We guide you through the steps and the communication with the airline.

An easy start

The flight number, date and the main problem are enough to begin. We guide you through the check step by step.

Less paperwork for you

Send the details and documents we need. We take over the communication and run the claim.

You know how your case is going

We keep you updated on the status of your claim and the next steps. Support is there throughout the process.

See how it works
HOW IT WORKS

Three steps to your compensation.

Less paperwork for you. Support throughout the whole process.

  1. Enter your details

    Flight number, date and the main problem. A few details are enough to get started.

  2. We check your case

    We check the circumstances of the flight. A lawyer determines whether there are grounds for a compensation claim.

  3. Claim and payout

    We run the claim and keep you updated on its status. Once the claim succeeds, the compensation goes to your account.

PASSENGER REVIEWS

What our clients say.

Miloš Nikolić

Passenger · Niš – Vienna

After my flight was cancelled, I didn't know whom to write to or what to ask for. I called the contact number, Bojana from support explained everything clearly, I sent the documents and that was it.

Marija Milošević

Passenger · Belgrade – London

I was told it was all very professional because it's genuinely run by our people. That's how it was, and 400 EUR landed in my account. :)

Vesna Šiman

Passenger · Belgrade – New York

We missed our connection because of a delay - a small chaos in life and a million questions about what next. I was immediately referred to a Serbian lawyer who handled everything very professionally. We were paid 2400 EUR for the whole family.