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Aircraft wing above clouds after a route change

What if your flight lands at a different airport

Updated: May 1, 2026

Main guides

Main guides cover the key topics, while related blog articles go deeper into specific scenarios and evidence.

Main guide

Air passenger rights

Main guide

Flight delay compensation

Main guide

Flight cancellation compensation

Main guide

Missed connection compensation

Main guide

Overbooking compensation

Main guide

Denied boarding compensation

Main guide

Delayed baggage compensation

Main guide

Airline strike compensation

Compensation & Passenger Rights

All practical guides grouped around the main passenger-rights topics.

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Aircraft wing above clouds after a route change
Updated: May 1, 2026

What if your flight lands at a different airport

Airport departure board with delayed flights
Updated: May 1, 2026

Strike and flight compensation: when the airline may still be responsible

Traveler checking flight time on a phone
Updated: May 1, 2026

What if your flight is moved earlier

Passenger aircraft cabin and seats
Updated: May 1, 2026

Seat downgrade: what if you are moved to a lower class

Suitcases on an airport baggage belt
Updated: May 1, 2026

Delayed baggage after a flight: what to do immediately

Family waiting near an airport window
Updated: May 1, 2026

Do children and babies have a right to flight compensation

Passenger aircraft parked at an airport gate
Updated: April 15, 2026

When a flight delay entitles you to compensation

Airport terminal with travellers and departure boards
Updated: April 16, 2026

Canceled flight: when you are entitled to a refund and compensation

Passenger looking through an airport window
Updated: April 17, 2026

Missed connection: when counted as one case

Aircraft taking off at sunset
Updated: April 18, 2026

Denied boarding and overbooking: what a passenger can ask for

Aircraft wing over cloudy sky
Updated: April 19, 2026

Extraordinary circumstances: when the airline does not have to pay

European city and airport travel context
Updated: April 20, 2026

EU 261, ECAA and Serbia: what it means for travelers

Travel documents and paperwork on a desk
Updated: April 21, 2026

What documents are required for an aviation compensation claim

Payment card and documents on a desk
Updated: April 22, 2026

Ticket refund or compensation: what's the difference

Calendar and planning notes on a desk
Updated: April 23, 2026

How long after the flight can you claim compensation

Airport concourse with passengers walking
Updated: April 24, 2026

What to do at the airport when your flight is delayed or cancelled

Person reviewing documents beside a laptop
Updated: April 25, 2026

How to complain to an airline after a delay or cancellation

Laptop showing customer support work
Updated: April 26, 2026

The airline refused the request: is that the end

Cash and receipts on a table
Updated: April 27, 2026

Voucher or cash: what to check before accepting an offer

Email inbox and office workspace
Updated: April 28, 2026

The airline does not respond to the complaint: what is the next step

People discussing paperwork at a meeting table
Updated: April 29, 2026

Whether to send the claim yourself or through the airline compensation service

Person typing an email on a laptop
Updated: April 30, 2026

Example of an email for a complaint about flight delays or cancellations

Airport departures board during a security-related flight delay
Updated: May 25, 2026

Flight delay due to security screening: when compensation may apply

Airport baggage area before a delayed departure
Updated: May 25, 2026

Delay because baggage was offloaded: passenger rights and evidence

Aircraft being prepared at an airport stand
Updated: May 25, 2026

Flight delay due to fueling: when the airline may be responsible

Aircraft on the apron during ground handling operations
Updated: May 25, 2026

Ground handling flight delay: when passengers can claim compensation

Passengers waiting near airport windows during runway congestion
Updated: May 25, 2026

Runway congestion delay: slot, departure queue and compensation

Traveler checking flight status during destination weather disruption
Updated: May 25, 2026

Destination weather delay: when the claim is still worth checking

Aircraft climbing above clouds on a connecting route
Updated: May 24, 2026

Egyptair flight delay: when passengers can claim compensation

Aircraft at the gate before a long-haul connection
Updated: May 24, 2026

Etihad Airways flight delay: Abu Dhabi, connections and compensation

Passengers waiting by airport windows during a European connection
Updated: May 24, 2026

SAS flight delay: Scandinavia, EU rules and compensation

Runway and aircraft during an evening departure delay
Updated: May 24, 2026

Smartwings flight delay: charter, seasonal flight and compensation

Airport departures board during a leisure flight delay
Updated: May 24, 2026

Corendon Airlines flight delay: leisure routes and compensation

Traveler checking flight information during a long airport wait
Updated: May 24, 2026

Tunisair flight delay: Tunis, seasonality and compensation rights

Aircraft taxiing at dusk before a northern Europe route
Updated: May 23, 2026

airBaltic flight delay: Riga, connections and compensation

Passenger aircraft above clouds on a southern Europe connection
Updated: May 23, 2026

Iberia flight delay: Madrid, connections and passenger rights

Airport departures board during a short European delay
Updated: May 23, 2026

Luxair flight delay: Luxembourg, short routes and compensation

Travelers waiting near airport windows before a leisure flight
Updated: May 23, 2026

Condor flight delay: leisure routes, hotel and compensation

Holiday flight aircraft parked at an airport gate
Updated: May 23, 2026

Freebird flight delay: charter, holiday travel and evidence

Traveler checking flight status in a European airport terminal
Updated: May 23, 2026

Brussels Airlines flight delay: Brussels, EU links and compensation

Passengers waiting near large airport windows before a hub connection
Updated: May 22, 2026

Serbia - United Kingdom flight delay: London and compensation

Wide-body aircraft crossing clouds on a long-haul route
Updated: May 22, 2026

Serbia - UAE flight delay: Dubai, Abu Dhabi and long routes

Aircraft parked at a gate before a seasonal leisure route
Updated: May 22, 2026

Serbia - Israel flight delay: Tel Aviv, security and evidence

Traveler checking a delayed flight in an airport terminal
Updated: May 22, 2026

Serbia - France flight delay: Paris, Nice and compensation

Runway lights during a short European route delay
Updated: May 22, 2026

Serbia - Italy flight delay: Rome, Milan and passenger rights

Airport departures board during a connection delay
Updated: May 22, 2026

Serbia - Netherlands flight delay: Amsterdam and connections

Passengers checking a departure board before a connecting journey
Updated: May 20, 2026

Separate tickets after a flight delay: what can be claimed

Airport ramp and aircraft during ground handling
Updated: May 20, 2026

Flight delay due to baggage loading: compensation and evidence

Aircraft prepared at the gate before departure
Updated: May 20, 2026

Aircraft cleaning flight delay: when compensation may apply

Airport terminal during an operational flight delay
Updated: May 20, 2026

Flight delay due to crew duty time: compensation and review

Passenger waiting in an airport terminal during a long delay
Updated: May 20, 2026

Flight delay with no meal voucher: receipts and reimbursement

Travelers waiting near an airport gate before boarding
Updated: May 20, 2026

Flight delay with children: care, hotel and evidence

Passengers waiting near a London airport departure board
Updated: May 19, 2026

British Airways flight delay: London, connections and compensation

Long-haul aircraft at an airport gate before departure
Updated: May 19, 2026

Emirates flight delay: Dubai, long route and passenger rights

International terminal windows during a delayed flight
Updated: May 19, 2026

EL AL flight delay: Tel Aviv, security and evidence

Aircraft flying above clouds on a European leisure route
Updated: May 19, 2026

Transavia flight delay: Netherlands, France and compensation

Departure board in an airport terminal during a holiday flight delay
Updated: May 19, 2026

SunExpress flight delay: Turkey, holidays and passenger rights

Traveler waiting in an airport terminal before a long international route
Updated: May 19, 2026

Kuwait Airways flight delay: long route and arrival evidence

Aircraft at an airport gate before a leisure route departure
Updated: May 18, 2026

Air Cairo flight delay: Egypt, Belgrade and passenger rights

Runway lights before a short regional flight
Updated: May 18, 2026

Air Montenegro flight delay: Podgorica, Tivat and compensation

Aircraft crossing clouds on a connection route
Updated: May 18, 2026

AJet flight delay: Turkey, connections and passenger rights

Airport departure board during an international delay
Updated: May 18, 2026

Arkia flight delay: Tel Aviv, security and evidence

Passenger waiting in an airport terminal before a long-haul flight
Updated: May 18, 2026

China Southern flight delay: long route, EU segment and compensation

Travelers waiting near large airport windows before a long-haul route
Updated: May 18, 2026

Hainan Airlines flight delay: China, Belgrade and final arrival

Passengers waiting near airport windows before a European flight
Updated: May 17, 2026

Eurowings flight delay: compensation, Germany and connections

Aircraft above clouds on a regional European route
Updated: May 17, 2026

Croatia Airlines flight delay: Zagreb, EU route and compensation

Airport departure board during a delayed European connection
Updated: May 17, 2026

Vueling flight delay: Barcelona, EU rules and evidence

Aircraft at a gate before a short European flight
Updated: May 17, 2026

Bulgaria Air flight delay: Sofia, regional routes and compensation

Runway lights before a hub connection flight
Updated: May 17, 2026

TAROM flight delay: Bucharest, connections and passenger rights

Traveler waiting in an airport terminal during a long delay
Updated: May 17, 2026

Norwegian flight delay: Scandinavia, EEA routes and compensation

Aircraft parked at an airport gate before an international flight
Updated: May 16, 2026

Pegasus flight delay: compensation, Istanbul and passenger rights

Airport terminal with aircraft waiting during a hub connection
Updated: May 16, 2026

LOT Polish flight delay: Warsaw connections and compensation

Aircraft flying above clouds on a European route
Updated: May 16, 2026

Aegean flight delay: Athens, EU rules and evidence

Airport departures board during a European flight delay
Updated: May 16, 2026

ITA Airways flight delay: Rome, EU routes and compensation

Passenger waiting in an airport terminal during a long route delay
Updated: May 16, 2026

flydubai flight delay: Dubai connections, costs and rights

Aircraft and runway lights before a long-haul connection
Updated: May 16, 2026

Qatar Airways flight delay: Doha connections and compensation

Aircraft parked at an airport gate before a European route
Updated: May 15, 2026

Serbia-EU flight delay: when European passenger rights apply

Aircraft flying above clouds on a route to a European hub
Updated: May 15, 2026

Serbia-Germany flight delay: compensation, connections and evidence

Airport terminal with aircraft waiting during a connection delay
Updated: May 15, 2026

Serbia-Austria flight delay: Vienna connections and compensation

Passenger waiting in an airport terminal during a long route delay
Updated: May 15, 2026

Serbia-Turkey flight delay: Istanbul connections and rights

Runway and terminal lights during a delayed evening departure
Updated: May 15, 2026

Belgrade flight delay: compensation, hubs and evidence

Airport departure board during a regional flight delay
Updated: May 15, 2026

Nis flight delay: when passengers can claim compensation

Airport departures board showing delayed flights
Updated: May 14, 2026

Flight delay: when you have a right to meals, water and assistance

Passenger waiting in an airport terminal overnight
Updated: May 14, 2026

Overnight flight delay: hotel, transfer and proof for reimbursement

Aircraft waiting on a runway after an airport disruption
Updated: May 14, 2026

Airport closure and flight delay: when compensation is still worth checking

Aircraft at a gate before winter departure
Updated: May 14, 2026

Aircraft de-icing and flight delay: when compensation may still apply

Passenger reviewing receipts after a disrupted flight
Updated: May 14, 2026

Extra costs after a flight delay: what can realistically be claimed

Aircraft at airport gates during rerouting
Updated: May 14, 2026

Rerouting to another airline after a flight delay

Aircraft parked at a gate before a codeshare flight
Updated: May 11, 2026

Codeshare flight delay: when the operating carrier is responsible

Airport board during a holiday flight delay
Updated: May 11, 2026

Package holiday flight delay: compensation and passenger rights

Passengers waiting together near an airport runway
Updated: May 11, 2026

Group booking flight delay: how compensation is checked

Aircraft waiting before departure after boarding
Updated: May 11, 2026

Flight delay after boarding: what counts and what to prove

Passengers checking flight status messages at the airport
Updated: May 11, 2026

Airline changed the delay reason: how it affects the claim

Passenger waiting during a tight airport connection
Updated: May 11, 2026

Minimum connection time and delay: when the connection enters the claim

Aircraft parked at a European airport gate
Updated: May 9, 2026

Belgrade-EU flight delay: when compensation may apply

Aircraft taxiing near airport runway lights
Updated: May 9, 2026

EU to Serbia flight delay: passenger rights

Passengers walking through an airport terminal
Updated: May 9, 2026

Serbia to EU on a non-EU airline: delay rights

Passenger waiting in an airport terminal during a connection delay
Updated: May 9, 2026

Connecting flight delay under one booking

Wide-body aircraft flying above clouds
Updated: May 9, 2026

Long-haul delay: when compensation is 300 or 600 euros

Airport departure board during a long delay
Updated: May 9, 2026

Tarmac delay: why door-opening time matters

Airport departure board during a long delay
Updated: May 8, 2026

4-hour flight delay: passenger rights and compensation

Passenger waiting in an airport terminal
Updated: May 8, 2026

5-hour flight delay: refund, rerouting and compensation

Airport gates with aircraft outside
Updated: May 8, 2026

Delayed flight: what to do at the airport step by step

Aircraft parked near the terminal
Updated: May 8, 2026

Flight delay reason: which evidence actually helps

Aircraft above clouds after departure
Updated: May 8, 2026

Meal voucher during flight delay: does it affect compensation

Aircraft on runway near airport lights
Updated: May 8, 2026

Flight delay and arrival time: what actually counts

Aircraft waiting near an airport runway
Updated: May 7, 2026

easyJet flight delay: when compensation may be available

Aircraft taxiing near airport gates
Updated: May 7, 2026

KLM flight delay: passenger rights and compensation

Aircraft flying above clouds
Updated: May 7, 2026

Air France flight delay: compensation and passenger rights

Passenger waiting inside an airport terminal
Updated: May 7, 2026

Swiss flight delay: when passengers can claim compensation

Departure board inside an airport terminal
Updated: May 7, 2026

2-hour flight delay: what passengers can ask for

Passengers boarding an aircraft at the gate
Updated: May 7, 2026

3-hour flight delay: when compensation starts

Low cost airline aircraft parked at an airport gate
Updated: May 5, 2026

Wizz Air flight delay: when passengers can claim compensation

Passengers waiting near a departure gate
Updated: May 5, 2026

Air Serbia flight delay: passenger rights and compensation

Aircraft taxiing near an airport control tower
Updated: May 5, 2026

Lufthansa flight delay: compensation for travelers from Serbia

Passenger waiting in an airport terminal
Updated: May 5, 2026

Austrian Airlines flight delay: what applies on Vienna connections

Aircraft flying above clouds on a long route
Updated: May 5, 2026

Turkish Airlines flight delay: rights on routes via Istanbul

Airport runway and aircraft at dusk
Updated: May 5, 2026

Ryanair flight delay: when a claim makes sense

Aircraft in flight above clouds
Updated: May 4, 2026

Bird strike and flight delay: when a claim is still worth checking

Storm clouds near an airport runway
Updated: May 4, 2026

Lightning strike on an aircraft: what passengers can claim after a delay

Airport medical assistance area
Updated: May 4, 2026

Medical emergency on a flight: rights of delayed passengers

Airline crew walking through an airport terminal
Updated: May 4, 2026

Crew shortage and crew time limits: when the airline may be responsible

Airport runway at night
Updated: May 4, 2026

Night flight ban and curfew: what if the aircraft can no longer depart

Passenger checking travel documents and payment card
Updated: May 4, 2026

Airline bankruptcy: what if the flight is cancelled and nobody responds

Passengers waiting in a busy airport terminal during disruption
Updated: May 3, 2026

Airport strike: what passengers can claim when a flight is delayed

Aircraft taxiing near an airport control tower
Updated: May 3, 2026

Delay due to slots and air traffic control: when a claim still makes sense

Airport security queue before departure
Updated: May 3, 2026

Missed your flight because of a security queue: what can you realistically claim

Traveler comparing separate flight tickets and receipts
Updated: May 3, 2026

Separate tickets and a missed connection: the risk passengers underestimate

Cancelled flights shown on an airport departures board
Updated: May 3, 2026

Flight cancelled less than 14 days before departure: how to check compensation and replacement flights

Passenger holding travel documents and an airline voucher
Updated: May 3, 2026

Volunteering to give up your seat: before you accept the voucher

Storm clouds above an airport runway
Updated: May 2, 2026

Flight delay due to bad weather: when it really defeats a claim

Aircraft maintenance detail before departure
Updated: May 2, 2026

Aircraft technical fault: when a passenger can claim compensation

Aircraft waiting at an airport gate
Updated: May 2, 2026

Previous flight delayed: is aircraft rotation an excuse

Hotel room prepared for an overnight airport disruption
Updated: May 2, 2026

Overnight flight delay: hotel, transfer and receipts to keep

Passenger reviewing receipts and a replacement itinerary
Updated: May 2, 2026

You bought a new flight yourself: when can you claim the cost

Passenger aircraft flying over a European route map
Updated: May 2, 2026

Flight from Serbia via the EU: when European passenger rights apply