Flight delays
Flight delay and arrival time: what actually counts
For a flight delay, departure time is not the only key fact. The decisive evidence is when you actually reached the final destination.
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Passenger rights, practical steps and answers to questions about your flight.
Articles found: 68
Operational reasons
Crew shortage and crew time limits: when the airline may be responsible
When a flight is delayed because crew is unavailable or runs out of duty time, the claim is often worth checking. This is different from storms, airport strikes or air traffic control.
Read the article →Connections
Separate tickets and a missed connection: the risk passengers underestimate
If segments are under one booking, delay is often measured to the final destination. If tickets are separate, the second flight may be your own risk.
Read the article →Right to care
Overnight flight delay: hotel, transfer and receipts to keep
Hotel and meals are not the same as compensation of 250, 400 or 600 euros. During an overnight wait, ask for help early and keep reasonable receipts.
Read the article →Connections
Missed connection: when counted as one case
With connections, it is not just the first flight that is delayed that is looked at, but the entire reservation, the arrival at the final destination and the reason why the connection was missed.
Read the article →Delay reasons
Flight delay due to security screening: when compensation may apply
Security screening may be extraordinary, but it still matters who caused the wait and what the carrier did.
Read the article →Evidence
Delay because baggage was offloaded: passenger rights and evidence
Baggage offload can be a safety step or an operational failure; the concrete reason matters for a claim.
Read the article →Delay reasons
Flight delay due to fueling: when the airline may be responsible
A fueling delay is not automatically extraordinary; the key question is why the refuel was needed.
Read the article →Delay reasons
Ground handling flight delay: when passengers can claim compensation
Ground handling is often an operational reason that should be separated from airport-wide restrictions.
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Runway congestion delay: slot, departure queue and compensation
Runway congestion can be an external restriction or the result of late flight preparation; the distinction is key.
Read the article →Extraordinary circumstances
Destination weather delay: when the claim is still worth checking
Bad weather at destination is often a strong defence, but the claim should not be dismissed without timeline review.
Read the article →Delay reasons
Flight delay due to baggage loading: compensation and evidence
Baggage loading sounds like a small operational issue, but it can matter if it creates a final arrival delay of three hours or more.
Read the article →Delay reasons
Aircraft cleaning flight delay: when compensation may apply
Aircraft cleaning is often part of ordinary flight preparation, so generic wording may not be enough to reject a claim.
Read the article →Care rights
Flight delay with no meal voucher: receipts and reimbursement
If the airline does not provide meals during a long wait, receipts can become a separate claim from fixed compensation.
Read the article →Care rights
Flight delay with children: care, hotel and evidence
Families often have extra real costs during a delay, but they should be documented reasonably and separated from fixed compensation.
Read the article →Care rights
Flight delay: when you have a right to meals, water and assistance
Care during the wait is not only about the 3-hour arrival threshold. Meals, water and communication may matter much earlier.
Read the article →Extraordinary circumstances
Airport closure and flight delay: when compensation is still worth checking
Airport closure is often a strong airline argument, but it does not automatically explain every hour of delay or remove care rights.
Read the article →Delay reasons
Aircraft de-icing and flight delay: when compensation may still apply
Snow and ice can be extraordinary, but with de-icing you should check whether the issue was weather or airline organization.
Read the article →Costs and evidence
Extra costs after a flight delay: what can realistically be claimed
Not every cost after a delay is equally recoverable. The strongest costs are reasonable, documented and directly linked to waiting or rerouting.
Read the article →Rerouting
Rerouting to another airline after a flight delay
During a major delay, the key facts are what the airline offered, when you reach the final destination and whether the replacement was reasonable.
Read the article →Flight delays
Codeshare flight delay: when the operating carrier is responsible
On a codeshare flight, the name on the ticket is not always enough. Compensation usually turns on who actually operated the flight and how the delay affected final arrival.
Read the article →Flight delays
Package holiday flight delay: compensation and passenger rights
A package holiday does not remove flight-delay rights. Separate the airline claim from any issue involving the travel organizer.
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Group booking flight delay: how compensation is checked
In a group booking, each passenger may have a separate right, but evidence, costs and authorizations must be kept clear.
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Flight delay after boarding: what counts and what to prove
If you are already on board, the case is not over just because boarding happened. Actual arrival and the reason for delay still matter.
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Airline changed the delay reason: how it affects the claim
A changed reason does not automatically prove compensation, but it is a strong signal that the case needs a timeline and evidence review.
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Minimum connection time and delay: when the connection enters the claim
A short connection is not automatically the passenger’s fault if it was sold under one booking. The key facts are what the airline sold and when you arrived.
Read the article →Flight delays
Long-haul delay: when compensation is 300 or 600 euros
On long routes, the three-hour threshold is not the end of the analysis: 3-4 hours may mean reduced compensation, while over 4 hours may mean the full amount.
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4-hour flight delay: passenger rights and compensation
A 4-hour delay often crosses the compensation threshold, but the result still depends on final arrival time, route and delay reason.
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5-hour flight delay: refund, rerouting and compensation
After a 5-hour delay, passengers can often choose between abandoning the trip with a refund and continuing travel, but that choice should be documented carefully.
Read the article →Flight delays
Delayed flight: what to do at the airport step by step
The best delay claim starts while you are still at the airport, because that is when you can save evidence that is hard to reconstruct later.
Read the article →Evidence
Flight delay reason: which evidence actually helps
The label of the delay reason is not enough. The airline should show the link between the event, the specific flight and the late arrival.
Read the article →Care rights
Meal voucher during flight delay: does it affect compensation
A meal voucher is part of care rights. It does not automatically mean you gave up fixed compensation for late arrival.
Read the article →Flight delay
2-hour flight delay: what passengers can ask for
If a flight is delayed by 2 hours, you usually are not claiming 250, 400 or 600 euros yet; focus on care and evidence if the delay grows.
Read the article →Flight delay
3-hour flight delay: when compensation starts
If you arrived three hours or more late, the case is worth checking, but compensation depends on route, operating carrier and delay reason.
Read the article →Extraordinary circumstances
Bird strike and flight delay: when a claim is still worth checking
A bird strike usually weakens a fixed compensation claim, but it does not automatically close the whole case. The key is whether it really affected your aircraft, how long checks took and what the airline did afterwards.
Read the article →Weather and safety
Lightning strike on an aircraft: what passengers can claim after a delay
A lightning strike is a serious safety event and often defeats fixed compensation. But passengers should still check the route, waiting time, care and rerouting.
Read the article →Extraordinary circumstances
Medical emergency on a flight: rights of delayed passengers
A medical emergency is usually not the airline's fault, but passengers who wait for hours still have rights to information, care and reasonable rerouting.
Read the article →Airport rules
Night flight ban and curfew: what if the aircraft can no longer depart
A night curfew often appears as the consequence of an earlier delay. The key is what caused the delay before the ban: weather, slot, crew, technical issue or airline organization.
Read the article →Refunds and risk
Airline bankruptcy: what if the flight is cancelled and nobody responds
When an airline goes bankrupt, a classic compensation claim often becomes difficult. The practical route is refund through card payment, insurance, agency or insolvency process, with evidence saved quickly.
Read the article →Strikes and airports
Airport strike: what passengers can claim when a flight is delayed
If airline staff are on strike, the claim may be strong. If the airport, security or air traffic control is on strike, fixed compensation is harder, but care and rerouting rights do not disappear.
Read the article →Air traffic control
Delay due to slots and air traffic control: when a claim still makes sense
An ATC restriction often weakens a fixed compensation claim, but the airline should not simply write slot and stop there. The key is whether the restriction directly affected your flight and how the airline reacted.
Read the article →Airport procedure
Missed your flight because of a security queue: what can you realistically claim
If you reached the gate late because of security or passport control queues, fixed airline compensation is usually not straightforward. Refunds, new tickets and airport responsibility depend on the details.
Read the article →Cancellation
Flight cancelled less than 14 days before departure: how to check compensation and replacement flights
For cancellations, it is not enough to know that the flight was cancelled. The key is when you were notified, what replacement flight was offered and how much the new timing differed from the original plan.
Read the article →Overbooking
Volunteering to give up your seat: before you accept the voucher
If you voluntarily accept a voucher and a later flight, you may give up some rights you would have had if boarding was denied involuntarily. Terms must be clear before you say yes.
Read the article →Extraordinary circumstances
Flight delay due to bad weather: when it really defeats a claim
Bad weather does not automatically end a claim. The key is where the weather problem happened, whether it directly affected your flight and what the airline did to reduce the impact.
Read the article →Technical fault
Aircraft technical fault: when a passenger can claim compensation
A technical problem does not automatically mean the airline avoids payment. The key is whether the fault was part of ordinary operational risk or a rare event outside the carrier's control.
Read the article →Flight delay
Previous flight delayed: is aircraft rotation an excuse
Late arrival of the previous aircraft is not automatically an extraordinary circumstance. You need to check why the previous flight was late and whether the airline could reduce the impact.
Read the article →Expense reimbursement
You bought a new flight yourself: when can you claim the cost
A new flight bought on your own may be necessary, but it is not always automatically reimbursed. The key points are reason, urgency, offered alternative and reasonable price.
Read the article →Diverted flight
What if your flight lands at a different airport
A diversion is not just an inconvenience. The key is when you reached the destination you booked and why the aircraft changed airport.
Read the article →Strike
Strike and flight compensation: when the airline may still be responsible
Not every strike is the same. The key is who is striking, whether the airline controls the cause and how it handled the disruption.
Read the article →Schedule change
What if your flight is moved earlier
A flight does not only cause problems when it is delayed. If departure is moved earlier, you may no longer be able to reach the airport.
Read the article →Downgrade
Seat downgrade: what if you are moved to a lower class
A downgrade is not the same as a bad seat. If you paid for a higher cabin and flew lower, reimbursement for that segment should be checked.
Read the article →Baggage
Delayed baggage after a flight: what to do immediately
Delayed baggage is handled differently from flight delay. The most important step is to report it at the airport and keep receipts.
Read the article →Family travel
Do children and babies have a right to flight compensation
Compensation is often calculated per passenger, but for babies and children you must check whether they had a ticket, seat and paid fare.
Read the article →Templates
Example of an email for a complaint about flight delays or cancellations
The best complaint email is short, formal and full of specific information. No threats, no excess emotions and no mixing of different demands.
Read the article →Claim options
Whether to send the claim yourself or through the airline compensation service
You can try a simple case yourself. A contested case requires discipline: evidence, deadlines, communication, reason checks and willingness to refuse.
Read the article →Claim process
The airline does not respond to the complaint: what is the next step
Silence is not the answer, but the next step is stronger if you have proof of when you sent the complaint, what you sent and how much time has passed.
Read the article →Settlement
Voucher or cash: what to check before accepting an offer
A voucher is not automatically bad, but it becomes a problem if you accept unclear terms and thereby close a larger monetary claim.
Read the article →After rejection
The airline refused the request: is that the end
A generic refusal is not the same as a well-reasoned legal response. It is important to check that the reason matches the flight, route and evidence.
Read the article →Claim process
How to complain to an airline after a delay or cancellation
A good request is not long. A good request is specific: flight, date, route, what happened, what you are looking for and evidence to support it.
Read the article →Practical tips
What to do at the airport when your flight is delayed or cancelled
The best evidence is created while you are still at the airport. A few calm steps can make the difference between a vague story and a neat request later.
Read the article →Deadlines
How long after the flight can you claim compensation
An older flight is not automatically lost, but waiting creates a problem: documents disappear, claim deadlines may pass, and the chronology becomes weaker.
Read the article →Passenger rights
Ticket refund or compensation: what's the difference
The refund resolves the ticket that you did not use. Compensation refers to travel disruption and airline liability. In some cases you may be entitled to both.
Read the article →Documents
What documents are required for an aviation compensation claim
A few pieces of information are often enough for the first check, but a strong evidence trail later decides how quickly and seriously the case can be pursued.
Read the article →Passenger rights
EU 261, ECAA and Serbia: what it means for travelers
When it comes to passenger rights, it is not the passport that decides, but the route, operating carrier, reservation and the reason for the disruption. That is why each case is checked through a specific flight.
Read the article →Legal review
Extraordinary circumstances: when the airline does not have to pay
Airlines often mention extraordinary circumstances, but not every explanation is sufficient. What is important is what actually happened, whether the cause is out of control and whether the rights to care and diversion still remain.
Read the article →Denied boarding
Denied boarding and overbooking: what a passenger can ask for
If you had a ticket, checked in on time and the airline still did not let you on the plane due to overbooking or operational reasons, the right to compensation may be stronger than in the case of a simple delay.
Read the article →Cancelled flight
Canceled flight: when you are entitled to a refund and compensation
In the case of a canceled flight, there are separate rights: the ticket is resolved through a refund or a new flight, and additional compensation depends on the notice period, the reason and the offered alternative.
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